dimanche 6 octobre 2013

Switzerland: Welcome to heaven or ...to hell!

Swiss Post has acknowledged Saturday that it sent by mistake to recently deceased welcome messages to wish them a good facility to their new home people.
         The blunder was revealed by issuing consumer Espresso, broadcast on the radio speaking SFR 1, which gave voice to close, and then confirmed by a spokesman for the postal service. "It hurts", said a caller who has received a package accompanied by a prospectus wishing his father, who died recently, welcome in his new home.

         Errors occurred when relatives reported the death to the Post and is forward mail to their homes, which generated sending kits move. A spokesman for the Swiss Post told AFP that these errors were related to the introduction of a new computer system that has changed the process to enter the applications.

         "Unfortunately, handling errors occurred and led to the unfortunate isolated cases. We immediately took steps to avoid similar cases in the future",
said the Swiss Post in an email. Postal services have apologized to the families concerned.

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